Customer Care Center

Providing you with the best services is our utmost goal at Allianz Saudi Fransi. To ensure that our services truly fulfill your needs, we have made feasible these channels to make it easier to reach us:
  • Channels
  • Complaint Management
  • Submit Complaint
  • Track Your Complaint
Call us on:
800 3010001
Call us on:

011 821 3347
Facebook:
Allianz Saudi Fransi
Twitter:
@AllianzsfCare
Claim management
As soon as we receive your complaint, you will receive an SMS message noting your Complaint Ticket number and contact details.
Our Customer Complaint Department will contact you by phone to confirm your information and complaint within one business day of its submission.
The complaint will be looked into, and you will be informed of any updated or needed documents within two business day. You will also be informed of the expected time to resolve this complaint within the 15 Days period as stated in the Saudi Arabian Monetary Agency regulation.